Core Competencies | IT Support Services

Global IT Resources - providing IT services for today’s IT Continuum.

In today’s IT continuum, customers including CIOs and IT managers are looking for trusted partners that understand the challenges, needs and requirements to implement, secure, manage and refresh IT Infrastructures. A partnership with Global IT Resources LLC will ensure you have an IT Support Services team capable of executing the day-to-day functions while ensuring your IT organization will have the strategic vision on your future endeavors.

  • Cybersecurity
  • IT Infrastructure
  • IT Governance
  • IT Technology

Global IT Resources specializes in providing Cybersecurity services. Our demonstrable experience with the Federal Information Security Management Act (FISMA) compliance starts with Risk Management. Our staff is trained on identifying and assessing risk, vulnerabilities and threats. Remediation activities performed include Plan of Action and Milestone (POA&M) management, system patching and configuration management.

Our comprehensive assessment experience includes managing and conducting Certification and Accreditation services including Assessment and Authorization activities and Continuous Monitoring. We understand and have utilized the National Institute of Standards and Technology (NIST) publications for guidance and our staff holds various industry standard security certifications.


  • Information Security Continuous Monitoring (ISCM)
  • Mobile Security
  • FedRAMP
  • System Categorization
  • Risk Management Framework
  • Independent Verification and Validation
  • Incident Management
  • National Institute of Standards and Technology (NIST) Guidance
  • Contingency Planning and Disaster Recovery
  • Business Impact Analysis
  • Security Awareness Training


  • Data Loss Protection (DLP)
  • Security Information and Event Management (SIEM)
  • Vulnerability Remediation/Patch Management Automation
  • Incident Reporting
  • Disaster Recovery
  • Software Flaw Remediation

Global IT Resources LLC has a comprehensive group of services to support our customer’s IT continuum including our tailorable development, test, delivery, monitoring, control and support life cycles. Our team of administrators, managers, database, network and storage experts along with our custom programmers have the required skills to ensure customers’ business goals align with their technology decisions.


  • Availability
  • Capacity
  • Continuity
  • IT Security
  • Implementation
  • Testing
  • Service Desk
  • Application
  • Monitoring
  • Incident
  • Event
  • Disaster Recovery
  • Business Continuity


  • Networks
  • Systems
  • Software
  • Database
  • Storage
  • Middleware
  • Cloud Computing

Our approach to providing IT Governance is based on applying our guiding principles and our core processes. Every new hire is trained on our core processes and has access to our central library for specific process area training materials. Our library includes; Program Management, Systems Engineering and Cybersecurity Stand Operating Procedures (SOPs) and Policy templates, process flowcharts training documents. This approach ensures each team member at Global IT Resources LLC will understand our mission and how to accomplish it.


  • Program Analysis
  • Staffing
  • Risk and Compliance Management
  • IT Policy and Procedure Development
  • IT Collaboration
  • Earned Value Management
  • Information Technology Infrastructure Library (ITIL)
  • Control Objectives for Information and Related Technology (COBIT)

Our approach to providing Technology services includes our internal research and development environment that allows our staff to quickly identify industry trends, investigate and identify security weaknesses, build and test infrastructure and collaborate with partners.

  • Servers
  • Operating Systems (OS)
  • Routers
  • Switches
  • Storage
  • Databases
  • Middleware
  • Cloud Computing
  • Voice Over IP (VOIP)
  • Radio Over IP (ROIP)
  • Software Programing
  • Web/Application Hosting